Privacy Policy
Vidyut Electrical Solutions
Vidyut Electrical Solutions is committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our services, website, or communication channels.
Information We Collect
We may collect the following types of information:
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Personal Information: Name, phone number, email address, and service address
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Service Details: Information related to your repair request or inquiry
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Communication Data: Messages, call records, or WhatsApp interactions
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Technical Data (Website): IP address, browser type, device information, and usage data (if applicable)
How We Use Your Information
Your information is used for:
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Scheduling and delivering services
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Communicating updates, confirmations, and support
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Processing payments and maintaining service records
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Improving our services and customer experience
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Responding to inquiries and feedback
We do not use your data for unrelated marketing without your consent.
Data Sharing & Disclosure
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We do not sell, rent, or trade your personal information.
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Your data may be shared only with:
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Internal staff and technicians for service delivery
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Trusted third-party service providers (e.g., payment processors)
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Authorities if required by law
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All such sharing is limited to necessary purposes only.
Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, misuse, or disclosure. However, no method of transmission or storage is completely secure, and absolute security cannot be guaranteed.
Cookies & Tracking (Website)
If you use our website, cookies or similar technologies may be used to improve user experience, analyze traffic, and optimize performance. You can choose to disable cookies through your browser settings.
Data Retention
We retain your information only for as long as necessary to:
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Fulfill service obligations
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Maintain records for legal or operational purposes
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Resolve disputes or enforce policies
Your Rights
You may request to:
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Access or review your personal data
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Correct inaccurate or outdated information
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Request deletion of your data (subject to legal requirements)
To make such requests, contact us using the details below.
Third-Party Links
Our website or communication channels may include links to third-party platforms (e.g., WhatsApp). We are not responsible for the privacy practices or content of these external services.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and continued use of our services implies acceptance of the updated policy.
Contact Us
For any questions or concerns regarding this Privacy Policy, please contact:
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Phone: +91 8828808908
By using our services, you agree to the terms outlined in this Privacy Policy.